BENEFITS OF IT IT CERTIFICATION IN THE LAST INDUSTRY?
While insurance may not be known as a new or exciting industry, the new technology has created a platform for many exciting information technology (IT) services for both consumers and insurance providers. Here we provide an overview of the top 5 IT insurance services.
# 1: PAY AS YOU DRIVE
Pay-as-you-drive insurance calculates premiums based on personal driving profile, which rewards safe driving while tracking and increases premium driving style premiums. Drivers who drive too fast, who drive suddenly or who drive in bad weather (eg snow, rain) find themselves paying higher premiums than those who follow traffic rules. The “black box” device installed in the car tracks the main travel limits and transmits the information to the insurance company, which controls the premium rate.
# 2: PUBLIC BAKING
Online insurance concept platforms, such as Kantix, all provide access to a limited number of insurance providers, allowing consumers to analyze only a set of prices, based on the data of the insurance provider.
The public rating of insurance premiums provides independent information, made by the consumer to all insurance providers. As consumers share information about insurance spending, they can access the combined experience of other consumers, to determine if they are paying more and who is offering the best prices for peers with the same insurance profile.
An example of such a service is the InsurEye Peer Comparison tool, which covers not only the financial details of online insurance products (20% -30% of the total market), but also insurance provided directly by insurers, brokers and agents.
# 3: ONLINE POLICY MANAGEMENT
Online banking has become commonplace, but what about online insurance management? Private banking financial management tools and other online IT services are available to consumers for free. Finally, the insurance industry has begun to close the gap. Many insurance providers now offer online and mobile tools to help consumers manage their policies and provide customer support. One example is TD Insurance, which provides an online service that allows customers to perform multiple tasks on their own, eliminating the need to call the service. Examples of such activities are:
Change contact details
Change car policy
Change Home Policy
Change payment system
Many insurance providers in Canada and the United States offer such tools to their customers e.g. TD insurance, nationally, USAA, and more.
# 4: CLAIMING MOBILE DEVICE CLAIMS
A collision does not occur while sitting at home in front of a computer. Instead, many insurance companies have developed solutions to help customers deal with their claims and claims on their mobile devices. A typical example of a mobile app provides customers with a number of practical functions that reduce headaches in the event of an accident. A typical set of features for such an IT solution includes:
List of tips in the event of an accident
Download all required risk details (including photos.)
Get / order a pull service
Find a repair shop
Start the claim process
Check the status of the claim
Find an insurance agent
Such apps are free and users can start using them directly after downloading from the app store. The most useful is the ability to take a picture of an accident to document what happened and to estimate the extent of the damage.
# 5: JUDGMENT IS AWAY
If you have ever had a road accident, you are well aware of the range of emotions you experience: fear for your life and those in the car, worry about the financial impact on future insurance premiums, not sure what to do and what order, police officer, tow driver, other driver etc.
Other companies, e.g. RBC Insurance, has a company called Road Angels – insurance specialists who come to the scene of the accident to support the customer.
Instead of sending an agent to the scene, IT insurance services may provide long-distance video assistance. Today’s smartphones are able to transmit video in two ways, which allows the insurance expert to show what happened, and at the same time makes the customer feel more secure.
Videoconference providers like Skype already offer these technology services, and Apple has FaceTime, a new video chat for its iPhone users. It may be some time before this technology becomes the result of a mature IT insurance service.